DIGITAL COMMUNITIES WALES

Digital Communities Wales provides support to establishments working with digitally excluded groups; particularly older people, people with disabilities, unemployed people, social housing tenants and families in poverty. We work with these organisations so they can support their clients, tenants, users or beneficiaries to get online. We want everyone to be able to make the most of opportunities to save money, look for work, find information, keep in touch with family, learn new skills and access important services. We provide training to businesses specifically; those working with digitally excluded older people, people with disabilities, unemployed people, social housing tenants and families in poverty. We help these enterprises in particular; by providing frontline staff and volunteers training (for example, customer advisors, tenant support officers, librarians), so they can confidently show people how to use technology. We want to support organisations to deliver digital inclusion consistently and do it well. We want to help them work together and make a bigger impact.